Effective communication is the cornerstone of any successful support relationship. At the Centre of Support, we encourage open, honest, and respectful communication between participants and support workers. This ensures that everyone’s needs are understood and met.

Why Communication Matters

Good communication helps to:

• Clarify Expectations: Ensures both you and your support team are on the same page regarding the services being provided.
• Build Trust: Open dialogue fosters a trusting relationship, which is essential for effective support.
• Resolve Issues: Clear communication can quickly address and resolve any concerns or misunderstandings that arise.

Tips for Effective Communication

• Be Clear and Specific: When discussing your needs or concerns, try to be as clear and specific as possible. This helps your support team understand exactly what you require.
• Listen Actively: Communication is a two-way street. Make sure to listen to your support worker’s feedback and suggestions, as they are there to help you.
• Use Positive Language: Approach conversations with a positive attitude. This creates a more collaborative atmosphere and encourages problem-solving.
• Express Your Feelings: If something is bothering you, it’s important to express how you feel. Your support team is there to help, and they can only do so if they know what’s on your mind.
• Ask Questions: If you’re unsure about something, don’t hesitate to ask questions. Whether it’s about your care plan, services, or NDIS, asking questions helps clarify any uncertainties.

When to Reach Out

Don’t wait for scheduled meetings to bring up concerns. If something comes up, reach out to your support worker or our team as soon as possible. The sooner we’re aware of an issue, the quicker we can address it.

We’re Here to Listen

At the Centre of Support, your voice matters. We’re committed to listening to your feedback and working together to provide the best possible care. If you ever have concerns, questions, or just need someone to talk to, don’t hesitate to contact us.